WHAT WE COLLECT
The Engagement Company takes your privacy seriously and when booking a service or placing an order with us we request certain information necessary such as your name, e-mail and delivery address and the credit or debit card details (these are securely encrypted). A contact telephone number is also requested. We use this information to process your order, inform you of any delays or problems and from time to time to send you promotional e-mails. We do not disclose any information about our customers to third parties.
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
In order to customise the website according to your interests.
To improve our products and services.
Internal record keeping.
In order to periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, in order to use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you accept by clicking an icon on your computer, you give consent to the file to be added. The cookie helps analyse web traffic or lets us know when you visit a particular site. The cookies contain bits of information such as user preferences for our site, shopping cart contents and remembering your e-mail address in order to recognise you when returning to our site.
Most modern browsers will allow you to decide whether to accept cookies or prevent them being stored on your computer and even the time frame to keep them. Some web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies.
RIGHTS OF THIRD PARTIES
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to us or email us at email@example.com If you believe that any information we are holding on you is incorrect or incomplete, please write to us or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
LINKS TO OTHER WEBSITES
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
The Engagement Company uses the latest internet technology to ensure that your information is protected to the highest standard whenever you place an order. We use Secure Sockets Layer (SSL) software that encrypts the information you input which makes it virtually impossible for unauthorised parties to read this information. If card holder data is sent directly to us we cannot be held responsible for the security of that data.
If you have any concerns about the information we are holding in your name and about our privacy practices please contact us by telephone or via the Email address below.
Telephone: 0203 369 1101